top of page

Refund Policy

Returns and Refunds

 

\We want you to be satisfied with your purchase from HLC Building Supplies.

If you need to return a product, please review our policy below:

​

  • Products may be returned within 30 days of purchase for a refund.

  • All returned products must be unused, in their original packaging, and in sellable condition.

  • A 10% restocking fee will be applied to all returned items.

  • Original shipping charges are non-refundable.

 

How to Initiate a Return

To request a return, please contact our customer support team at [Insert Email or Phone Number] with your order details. Once your return is authorized, you will receive further instructions on how to proceed. Or visit at our location.

 

Refund Processing

Upon receiving and inspecting your returned item, we will notify you regarding the status of your refund. Approved refunds will be processed to your original payment method within 5-7 business days. Items can be returned in person.

 

Exchanges

If you received a defective or incorrect product, please contact us immediately to arrange an exchange or correction at no additional cost.

 

Contact Information

For any questions or assistance regarding returns and refunds, please reach out to:

refunds@hlcbuildingsupply.ca

bottom of page